After New Zealand Massacre Video Posting, Microsoft President Says Tech Industry Needs a ‘Major Event’ Protocol

The spread of the Christchurch mosque shootings video on social media, and repeated attempts to remove copies of the video, exposed one of the technology industry’s ugliest problems. Microsoft President Brad Smith wants tech companies to work together to create a toolkit that will allow them to quickly, and effectively, stop the distribution of violent, […]

Facebook Content Moderators Take Home Minimum Wage, Anxiety, and Trauma, Report Says

Facebook found itself on the defensive yet again after an explosive report from The Verge that detailed the emotional trauma that the social network’s content moderators face as they sift through an endless stream of disturbing posts. Facebook pays its content moderators, many hired through third-party contractors such as Cognizant, $15 an hour, or about […]